Franklin Buckley, Direct Mail and Production Manager
Franklin joined CSI in 1999 as a circulation assistant and was promoted to production manager in 2001. He was promoted to production and direct mail manager in 2007. Franklin is experienced with print production for all types of circulation promotion and fulfillment materials. Franklin manages all the print buying and direct mail trafficking for CSI.

Amy Ciccaglione, Web/Creative Services Manager
Amy joined CSI in 2007 as a production assistant. She then worked with our fulfillment team in 2010 and moved to account management in 2011 as a circulation coordinator. In addition, she manages web and design projects. Amy graduated from Rensselaer Polytechnic Institute with a Bachelor's Degree in Electronic Media, Art and Communication. She has designed all types of circulation promotion materials including direct mail packages, insert cards, space ads, billing and renewal series, online ads and html email.